Friendly Voice

At the heart of the RedArc ‘Friendly Voice’ service is your Personal Nurse Adviser – a highly experienced registered nurse who will provide tailored support to meet your particular circumstances.

The diagnosis of a serious health condition such as cancer, heart attack, stroke or a mental health condition is a worrying time. Life can also bring many other challenges such as disability, traumatic events, long term care arrangements even bereavement.

 

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At times like this you may need to talk to someone who understands your situation, can provide practical advice and has the time to listen and help with your worries.

Your Personal Nurse Adviser will be available to you by telephone and will be able to provide information and support for as long as you need it. Where appropriate, they can also arrange additional services such as a course of counselling or therapy, a home visit or a series of phone calls.  Any services arranged by your Personal Nurse Adviser are at no cost to you. All you need is your income protection contract Membership Number.

GP 24

GP24 enables Members to book a video or telephone consultation with an experienced GP at a time to suit them.

Available with GP24:

  • Phone Consultations* – 24/7, 365 days a year access
  • Video Consultations* – 8am – 10pm, 7 days a week, excluding Christmas Day
  • Private Prescriptions – Collect from a pharmacy or delivered to your door
  • Open Referrals – If further investigation or treatment is necessary

*Please note, access is limited to four consultations per annum per Member.

YourHalo

This service provides comprehensive help, advice and support on a wide range of issues including: wellbeing ( muscles, joints and bones), food and nutrition, exercise and activity and a good nights sleep. YourHalo is delivered via phone or video consultations. By a multi-skilled team of qualified health professionals who can help and advise on a diverse range of health concerns to improve personal wellbeing. Over a 12-month period, you may have a single consultation with a practitioner in relation to each of the four elements of YourHalo.

For full details click on the button below to visit Cirencester friendly’s website.