YourHalo is a confidential health and wellbeing service, that provides easy access to advice and support from experienced healthcare practitioners.

The service provides comprehensive help and advice covering a wide range of subjects such as physical wellbeing (muscles, bones and joints), food and nutrition, exercise and activity and sleep.

YourHalo is delivered via phone or video consultation by a team of multi-skilled highly qualified health professionals, offering advice on a diverse range of health concerns to improve personal wellbeing.

All services provided by healthcare rm are available Monday to Friday between 9:00 am and 5:00 pm and appointments can be booked online at:

You will be prompted for your Cirencester Friendly Membership number and a unique password to enable you to book an appointment. Your password can be obtained from our Cirencester Friendly Customer Care Team on
0800 587 5098.

How often can I use the YourHalo service?

Over a 12-month period, you may have a single consultation with a practitioner in relation to each of the four elements of YourHalo.

Who will I talk to?

YourHalo consultations are a team of skilled practitioners, including Physiotherapists, Sports Therapists, Nutritionists, Fitness Trainers and Sleep experts. A practitioner will call you at the allotted time you book, and if you choose a video consultation, a link will be sent in a confirmation email.

Simply click the link at the time of your appointment to start the consultation.

What can I expect during/following my consultation?

Consultations last up to 30 minutes. The practitioner will complete a comprehensive assessment, and provide appropriate advice and guidance, which may include sending you relevant self-help information and signposting to other relevant resources. In certain instances, the practitioner may recommend that you consult your GP, or other health professionals if further investigation is considered appropriate.

To find out more about YourHalo please contact the Cirencester Friendly Customer Care Team on 0800 587 5098. Alternatively, email us them

*This is an additional discretionary benefit that forms part of our Income Protection Contract. It can be withdrawn at any time. This benefit is provided by healthcare rm on behalf of Cirencester Friendly.

For full information on YourHalo please click Here to go through to the Cirencester Friendly website.

Links to third-party websites exist for information only, and we accept no responsibility or liability for the information contained on any such sites.
The existence of a link to another website does not imply or express endorsement of its provider, products or services by us or St. James’s Place.

Why not call us now for expert advice?

Call 0800 644 4468Mobiles call01737 336 990