About The Exeter

Established in 1927, The Exeter is a mutual. With no shareholders being paid dividends, all profits are re-invested back into the company for the benefit of its members. Membership represents a commitment from the board that every decision made will always be in your best interests. The Exeter, regularly benchmark their products against the market, checking benefits and price. So that you get quality cover at a fair price.


Additional benefits


If you have a policy with The Exeter, you and your family will have access to HealthWise, a member benefits service.
It offers quick and convenient medical advice and treatments that can be accessed from anywhere in the world through the HealthWise app on your smartphone, tablet or PC.

Find out more about HealthWise

What’s more, HealthWise can be used without the need to claim on your policy, so using it will not affect premiums or any No Claims Discount. Healthwise is brought to you by Square Health.

This is a free benefit for Exeter policy holders.

Download the HealthWise App to access:

  • Physiotherapy
  • Mental Health Support
  • GP on demand
  • Second medical opinion
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Claims paid statistics

The Exeter paid out a total of £10.4 million in income protection claims last year, an increase of 4% on its total in 2020.

Full details on latest claims paid

Useful contacts and numbers

The HealthWise app is available to members, and can be downloaded for free from the App Store or Google Play. You will need your policy details in order to activate your HealthWise account.

Make a claim
Claims team: 0300 123 3201
There is also an online claim form available here

Lines are open Monday to Friday, 8am – 6pm