About Scottish Widows

Scottish Widows was set up in 1815. With over 200 years of experience helping protect families, they look after almost 6 million customers across the UK.

Scottish Widows’ protection products ( Life cover and critical illness) have been awarded by Defaqto 5 Star Ratings for Protection and 5 star Financial Adviser Service Awards 2021. ( FT Adviser)


clinic in a pocket

Additional benefits

Clinic in a pocket

With Scottish Widows Protect policies, you will have access to two services at no added cost.

  • Red Arc
  • Clinic in a Pocket™ remote GP and prescription delivery services, by Square Health

The services can be used by you, your partner and your children from the day the plan starts and you don’t have to make a claim to use them.

Clinic in a Pocket™ remote GP and prescription delivery services are available to all new policyholders from 22 March 2021

Policyholders, their children and partners can access a UK doctor 24/7 to talk through any health or medical concerns by remote consultation

RedArc’s Personal Nurses service:

  • Any long-term physical or mental illness such as cancer, cardiac, depression, anxiety etc.
  • Bereavement
  • Trauma
  • Disability
  • Support on discharge from hospital – helping you recover

More about clinic in a pocket

close up hands multitasking man using  laptop

Claims paid statistics

Scottish Widows announced total claims payouts of £207.9 million for life and critical illness last year. Scottish Widows paid out more than 98% of all claims received.

Full details on latest claims paid

Useful contacts and numbers

Clinic in a pocket: These handy services can be easily accessed through the provider partner Square Health’s mobile app, Clinic in a PocketTM.
This app is available to all new policy holders, at no extra cost.

Make a claim
Call 0345 601 4839 (local rate)
9am to 5pm, Monday to Friday.