depressed woman

Can I Get Life Insurance if I’ve been to rehab due to depression and alcoholism?

The background 

Our client is a 47-year-old smoker who was looking for life insurance to protect his mortgage and to leave a lump sum for his partner if he passed away.

However, he has a history of mental health issues and was admitted to a private rehabilitation centre due to depression in 2008 where he received psychiatric treatment. Our client is also an alcoholic and has been attending AA meetings for the last 2 years.

Due to the combination of our client’s medical history, all ‘high street’ providers could not offer him cover.

Our Process

When a client has a pre-existing condition or has suffered a serious illness in the past, the first thing we do is pick up the phone. We speak to Underwriters at many of the UK’s leading Insurance companies. Discussing all of our client’s medical history helps us to identify the best company to apply to. This also means we avoid applying to companies that will end up being too expensive or worse, decline an application. By completing our research thoroughly, we are able to avoid wasting time and obtain the best terms possible for our clients.

An excellent outcome

Regardless of our client’s history, being insurance specialists, we were able to help him arrange cover with an insurer we have access to. He now has a £40,000 life policy for a premium of £69.08 per month.

Please note that any premiums mentioned are indicative only and based on this specific case study/ example, which is shown for information purposes only. Your own circumstances will determine whether the amount payable is more or less than the figure quoted.

Next steps

Whilst you are welcome to get a quote online, we recommend you talk to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances, your medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews

2021 a year in review

In 2018, Future Proof was acquired by St. James’s Place Wealth Management.

St. James’s Place Protection Planning was launched at the same time and acts as a referral service for Wealth Managers to obtain specialist protection advice for their clients.

The Exeter – How many Income Protection Claims were paid in 2021?

The Exeter – How many Income Protection Claims were paid in 2021?

The Exeter paid out a total of £10.4 million on income protection claims last year, an increase of 4% on its total in 2020.

Income protection

Overall, The Exeter paid out on 93% of total claims received last year.

In 2021, musculoskeletal claims remained the most common reason for workplace absence. Often arising from sporting injuries and accidents needing several weeks to make a full recovery and return to work.

The average age of claimants on The Exeter’s newer policies was just 37 years old, highlighting the importance of younger clients protecting themselves against the financial impact of illness or injury.

The most common reason for claims was:

  • musculoskeletal conditions (38%)
  • hip or knee conditions (9%)
  • mental health (7%)

Financial support

Chris Pollard, chief operating officer at The Exeter, commented that the reduction in Covid-related claims was “welcome” as the country moves closer to the end of the pandemic.

“Most of our members continue to elect to use our digital claim service, with almost 40% responding within 48 hours. We continue to signpost our members to the valuable support services provided by our HealthWise app, which experienced a 48% increase in usage from income protection members last year,” he added.

Source: Cover Magazine April 2022

For more information on The Exeter’s claims click HERE

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

[fp-modal]

Jon’s moving story – being diagnosed with cancer

The protection industry pays out 6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Take a look at our handy guide ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance?  Please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only, and we accept no responsibility or liability for the information contained on any such sites.
The existence of a link to another website does not imply or express
endorsement of its provider, products or services by us or St. James’s Place.

How many protection claims were paid out by Shepherds Friendly in 2021?

How many protection claims were paid out by Shepherds Friendly in 2021?

Shepherds Friendly has paid out 95% of all income protection claims in 2021 totalling £2.5 million.

Income protection

The majority of income protection claims were from:

  • (43%) musculoskeletal issues
  • (15%) mental health
  • (14%) Covid-19

The mutual paid out £12,000 to the families of members who unfortunately died during the term of their plans. This is part of the additional Death Benefit, available at no extra cost to all Income Protection members as part of their Enhanced Income Protection Benefits.

Additional benefits

During the year, Shepherds Friendly made changes to its income protection policies enabling members to access Nuffield Health Benefits. This change allowed clients access to virtual GP appointments, emotional wellbeing support and discounted gym memberships.
The Society also upgraded its claims handlers’ qualifications to include CII and Mental Health First Aid training.
Other changes included giving customers access to rehabilitation services such as physiotherapy, mental health support, as well as occupational health and vocational support services (provided by Enable).

Financial support

Ann-Marie O’Dea, chief executive at Shepherds Friendly, commented: “We are pleased again to report a high level of pay-out across a range of conditions on our income protection policies, demonstrating the valuable support we have given our members at the time they have needed it the most.”

Source: Cover Magazine April 2022

For more claims information from Shepherds Friendly click HERE

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

[fp-modal]

Jon’s moving story – being diagnosed with cancer

The protection industry pays out 6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Take a look at our handy guide ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance?  Please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only, and we accept no responsibility or liability for the information contained on any such sites.
The existence of a link to another website does not imply or express
endorsement of its provider, products or services by us or St. James’s Place.

How Many Claims Were Paid By Cirencester Friendly in 2021?

How Many Claims Were Paid By Cirencester Friendly in 2021?

Individual Income Protection provider Cirencester Friendly paid 94% of all submitted claims. This totalled more than £8 million in 2021.

The mutual has maintained a ten-year average of paying out on 94% of income protection claims.

During the year, a total of 1,324 claim applications were made.

Reasons for claims being declined:

  • unable to provide proof of earnings
  • medical evidence
  • no loss of earnings
  • undisclosed pre-existing conditions at the application stage

Most common reasons for income protection claims:

  • 37% accident or injury, an increase of almost 24% from 2020.
  • 15.5% muscular-skeletal and arthritic
  • 13.6% Covid-19

Other claim categories listed include mental health, cancer, heart, and circulatory complications.

Financial support

David Macgregor, commercial director at Cirencester Friendly explained that the mutual has been publishing “detailed and transparent claim statistics for more than 13 years. We are justifiably proud of our strong record in this area.”

He added: “We hope that by providing informative data, combined with explanations as to why we, unfortunately, cannot pay claims in certain circumstances. It will assist advisers in providing confidence to their clients that Cirencester Friendly is committed to providing the best possible outcomes for their members and supporting advisers.”

Source: Cover Magazine March 2022

For more claims information click here: Cirencester Friendly

If you are interested in arranging protection insurance it really can pay to take expert advice.

Next steps

Whilst you are welcome to get a quote online but we would recommend you talk to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances, your medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

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Interested in related stories

Links to third-party websites exist for information only and we accept no responsibility or liability for the information contained on any such sites. The existence of a link to another website does not imply or express endorsement of its provider, products or services by us or St. James’s Place.

How many claims did Liverpool Victoria payout in 2021?

How many claims did Liverpool Victoria (LV=) payout in 2021?

LV= paid 96% of all individual protection claims during 2021 including life, critical illness, and income protection. Totalling more than £119 million.

Life Insurance

In 2021, 16% of all death claims were related to Covid-19 with payouts of £11.3 million. This equated to 724 life assurance claims throughout the year.

Life assurance claims (including terminal illness and Over 50’s cover) reached almost £74 million. LV= stated that the main causes for these claims included:

  • Cancer (39%)
  • Covid-19 (16%)
  • Heart-related conditions (15%)

Critical Illness Insurance

Over £28 million was paid out in critical illness claims to 362 individuals and families. The highest payment paid was £449,982. Claims arose from:

  • Cancer claims 58%
  • Heart attack (11%)
  • Stroke (8%)

For cancer claims,

  • (32%) were made following a breast diagnosis
  • 12% for bowel
  • 7% for prostate

LV= claims involving children from newborn age to 18 years old accounted for payouts of £223,250.

Income Protection

Income protection claims for 1,000 individuals and families reached £13.6 million last year and 58% of claims arose from:

  • (20%) musculoskeletal issues
  • (20%) fractures
  • (17%) cancer

LV= payouts for Personal Sick Pay protection, which is aimed at people who are self-employed or who are contract workers, totalled over £2.7 million, with payments made to 1,112 individuals.

209 Covid-related income claims were paid out to over 900 individuals and their families.

LV= confirmed that the main reasons for claims which were not paid included failing to disclose existing medical conditions at the application stage, misrepresentation, fraud, or not meeting the policy definitions for incapacity.

LV= Rise in demand for additional benefits

LV= saw an increased demand for additional support through LV= Doctor Services. Demand rose by 13% and access was provided to six medical services via apps or phone.

LV= Financial support

Anna Rogers, head of underwriting and claims at LV= said: “In 2021, Covid continued to dominate our lives and was a key element in our claims experience across multiple products. We do expect to see these claims reduce as we continue to live with the virus and testing decreases.”

“The LV= Wealth and Wellbeing Monitor revealed that one in four people didn’t have protection insurance because they didn’t know enough about it. We still have some way to go to build public trust and demonstrate just how important protection is,” Rogers added.

Source: Cover Magazine April 2022

For more about Liverpool Vic and their claims record click HERE

Next steps

Whilst you are welcome to get a quote online but we would recommend you talk to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances, your medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

[fp-modal]

Interested in related stories

Links to third-party websites exist for information only and we accept no responsibility or liability for the information contained on any such sites. The existence of a link to another website does not imply or express endorsement of its provider, products or services by us or St. James’s Place.

How will life insurers view my application if I have benign breast lumps? Fibroadenoma

What is a Fibroadenoma?

A fibroadenoma is a very common benign breast lump.

Fibroadenomas often develop during puberty and are mostly found in young women but can occur in women of any age. Men can also get fibroadenomas, but this is very rare.*

Our client

Ms K approached us as she needed life insurance to cover a new mortgage which she had taken out with her partner. During our conversation, she confirmed that she also wanted a critical illness policy to protect her in the event of being diagnosed with a serious illness. Ms K had previously applied directly to an insurer who had placed exclusions on critical illness cover due to her medical disclosures.


Ms K suffers from multiple fibroadenoma’s which were first diagnosed in 2010. She had 6 in total but one was removed in 2015 due to the location which impaired her movement. These adenomas were confirmed as being benign and no further surgery or treatment was required. Ms K told us that she has a family history of ovarian cancer on her mother’s side of the family, so our main priority was to find her critical illness cover without exclusions.


Finding joint mortgage cover for their mortgage was plain sailing – they were both accepted for a decreasing term policy which had a sum assured of £161,000, over a term of 29 years inclusive of Waiver of Premium. Waiver of Premium can cover your monthly premiums if you are unable to work due to a serious injury or are critically ill, so effectively it is insurance for your insurance policy.


We recommended critical illness cover for Ms K which was equal to one years’ gross salary (£43,000) until her 65th birthday due to her budget.

Our research process and advice

Once we had a good understanding of Ms K’s situation, requirements and medical history we started our research process.

Arranging critical illness cover without an exclusion for breast cancer involves us contacting many, if not all of the UK’s leading insurers to discuss our client’s story. The purpose of this is to establish how they might view a client’s application. We speak to underwriters and give them an anonymous breakdown of the client’s situation.

Will they add a ‘loading’ to the premium (this is an additional amount on top of the standard monthly premium to reflect their additional risk)?

Will they exclude certain conditions? In this case breast cancer.

Will they decline an application? We want to avoid wasting time by making applications that might be declined.

The Outcome

During our research, all the insurers we spoke to indicated that they would exclude breast cancer on any critical illness cover application.

However, one insurer advised that they would not and in addition, did not require a GP report.
We applied on her behalf and received the decision we were expecting, which was an offer of cover on standard rates, so no premium increase and no exclusion for breast cancer.

Ms K was extremely happy as her main priority was to ensure that breast cancer would not be excluded from her critical illness cover, plus she has peace of mind that she has one of the most comprehensive policies available on the market.

The insurer in question does not work directly with the general public, only intermediaries, so she would not have been able to approach them without our assistance. Her partner was so impressed with the insurer’s critical illness cover, he asked us to apply for him following our recommendation.


Ms K is now insured for £43,000 for critical illness which will run until her 65th birthday and her monthly premium is £18.81.

Client-id: 172358093

Please note that any premiums mentioned are indicative only and based on this specific case study/ example, which is shown for information purposes only. Your own circumstances will determine whether the amount payable is more or less than the figure quoted.

Ms K and her partner kindly left us this review on Reviews.co.uk December 2021

“Would fully recommend Future Proof, I was told by other advisors I wouldn’t get cover without exclusions due to an existing condition – Future Proof found competitive cover within minutes. Simple, easy, friendly and in no way pushy. Dealt with Andy and couldn’t have asked for better.”

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

Jon’s moving story – being diagnosed with cancer

The protection industry pays out over £5.7bn in claims in 2019

The protection industry pays out £6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Take a look at our handy guides ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance?  Please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only. We accept no responsibility or liability for the information contained on any such sites.
The existence of a link to another website does not imply or express endorsement of its provider, products or services by us or St. James’s Place.

*Breast cancer care.org July 2019

Is obtaining life insurance possible with a medical history of self harm and suicide attempts?

Is obtaining life insurance possible with a medical history of self harm and suicide attempts?

Our client

We were approached by Miss J and Mr O who were cohabiting partners. They needed life insurance to cover the mortgage on their first home together. We advised that the most suitable and cost-effective type of cover was decreasing term assurance. This was because they held a repayment mortgage. With this type of insurance policy, the sum assured decreases in line with the outstanding mortgage. The premium, however, remains the same over the policy term.

As qualified advisers, we always look at an individual’s needs as a whole. We look at all risks posed to financial wellbeing. So, not just the mortgage cover that they initially needed. We do understand however that every situation and every budget is different.

Medical history and its impact on protection insurance

Medical history is an important factor that insurers consider when assessing whether or not they will offer cover. Sometimes, an insurer will increase a premium (a loading). Or they may exclude a certain pre-existing medical condition – rarely will they decline to offer cover at all.

Our client’s medical history

In this case study, Miss J suffered from depression and anxiety, including self-harm and suicidal thoughts two years ago. We always advise clients to protect themselves against getting a critical illness. This safeguards against the financial impact of suffering a critical illness. Such as heart attack, cancer or stroke, plus many more serious conditions. Our initial discussions with various insurers suggested that this cover would not available to her due to her medical history. We were given the same response when we inquired about obtaining income protection for her. Therefore, life insurance was the only type of cover available to her.


Mr O suffered from depression and had received inpatient treatment at a hospital in January 2020 after multiple suicide attempts. He also suffered from Eczema and Haemophilia since childhood. We held initial talks with many different insurers about his critical illness cover. They all indicated that they would increase his monthly premium, unfortunately, they deemed him high-risk owing to his medical history. As such the higher premiums fell outside his monthly budget. The same issue applied to income protection for him.

Our advice

We advised them to apply for two separate decreasing term policies. Each insuring the outstanding mortgage amount of £148,750 over a term of 25 years. The insurer in question does not provide joint life policies but would most likely provide them both with cover. Their pre underwritten quoted premiums were around £33 in total.

Our Process and advice

At Future Proof, we have access to specialist insurance companies that don’t deal directly with the public. These companies offer more specialised policies, designed to provide cover where other major providers can’t.

Our research process involves us contacting many insurers to find out the best possible outcome for our clients. Which avoids any nasty shocks later on during the underwriting process.

Would the insurer add a ‘loading’ to their standard premium? (this is an additional sum charged on top of their standard monthly premium to reflect their additional risk). Or, exclude a condition?

Might they decline the application? We want to avoid wasting time by making applications that may be declined.

We have up to date knowledge of the ever-changing landscape of underwriting for all providers in the UK. Future Proof is committed to thorough research so that you don’t have to. What’s more, our advice comes at no obligation and with no hidden costs.  You don’t pay us directly but we get paid by the insurer if you decide to start a policy with them.

The outcome

Two insurers said they would accept Mr O’s application. Although one was significantly more expensive than the other so we submitted applications on his behalf to both. They assessed his GP report and accepted his application. They did add a slight loading resulting in a premium of £17.32 from the quoted £15.


For Miss J, we submitted an application to the only insurer who had indicated that they might offer her the cover. They chose to obtain a GP report before making a decision.


We received the bad news that Miss J had been declined an offer of cover. Undeterred, we asked for more information from the insurer as to why they had declined. They told us that they were not willing to accept the risk due to information they had received from her GP regarding her history of mental health. Miss J was understandably disappointed. We recommended that she discuss her report with her GP to explore if any more information could be provided to the insurer. Her GP agreed that the result was unfair and wrote a letter to the insurance provider’s underwriters.

Wonderful news!

The insurer reviewed Miss J’s application having received further detailed information from her GP and revised their decision! They accepted her application but added a small increase to her quoted monthly premium, from £18.06 to £18.23.


Both clients accepted their offers of cover and were relieved to finally have found the cover they needed at an affordable premium. We always try to work with our clients and insurers to facilitate the best outcome.

Please note that any premiums mentioned are indicative only and based on this specific case study/ example, which is shown for information purposes only. Your own circumstances will determine whether the amount payable is more or less than the figure quoted.

Client id: 166162373 and 166162373

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

[fp-modal]

Please feel free to read our Independent client reviews, or read about the team at Future Proof

Jon’s moving story – being diagnosed with cancer

How much life insurance do I need?

The protection industry pays out £6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Will a cohabiting person automatically receive the life insurance payout of their partner?

Take a look at our handy guides ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance, please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only, and we accept no responsibility or liability for the information contained on any such sites.
The existence of a link to another website does not imply or express endorsement of its provider, products or services by us or St. James’s Place.

How does Terminal illness cover work?

How does Terminal illness cover work?

At Future Proof, we arrange life insurance policies that include the benefit of Terminal Illness Cover. The benefit is designed to pay out a lump sum when the policyholder dies or is diagnosed with a terminal illness (where life expectancy is less than 12 months), during the term of the policy.

There have been a number of media stories where applicants have not received the Terminal Illness payment because they were deemed not terminal ‘enough’.

It is a difficult subject to broach and Insurance providers are reliant on medical specialists to provide confirmation of a terminal diagnosis.

We have recently had such a case.

Our Client

We were contacted in 2017 by Mr C, who was aged 67 at the time. He wanted a life insurance policy to provide financial security for his wife.

We arranged a level term life insurance policy for him offering a sum assured of £10,000 until his 90th birthday at a monthly cost of £14.63.

A Terminal diagnosis

In January 2020, he called us to advise that sadly he had been diagnosed with terminal cancer, and we started the claims process with the insurer on his behalf. The provider requested confirmation of the diagnosis from his Consultant, plus copies of his medical records which can take a few weeks.

His claim was accepted and £10,000 was paid out to him in April 2020.

We were saddened to hear that Mr C passed away in September 2021 – some 17 months after the terminal illness payment was issued.

What happens if you outlive the 12 months?

Clients often ask what would happen should the claimant live beyond 12 months? – nothing, this does not make any difference and once the Terminal Illness payment has been made, the case is closed.

Client: 115010236

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00

[fp-modal]

Jon’s moving story – being diagnosed with cancer

How much life insurance do I need?

The protection industry pays out over £5.7bn in claims in 2019

The protection industry pays out £6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Take a look at our handy guides ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance?  Please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only. We accept no responsibility or liability for the information contained on any such sites.


The existence of a link to another website does not imply or express
endorsement of its provider, products or services by us or St. James’s Place.

Can I have more than one life insurance policy?

Ask the adviser – Lewis Breach

In short – Yes, there is no problem in having more than one life insurance policy and you are allowed to have as many insurance policies as necessary.

Advisers can recommend separate plans for each individual depending on the needs being addressed. For example, a Decreasing Term life insurance policy to cover a capital and repayment mortgage, and an increasing Family Income Benefit policy to provide financial security for your family which could cover bills and day to day living costs. Advisers may also recommend additional policies to cover any loans which will need to be repaid.

These would all be allowed and the policyholder would not be over-insured because each policy covers a potential requirement for funds in the event of a claim.

If somebody needed cover insuring £1 million upon their death, but their income was £20,000 per annum, then an insurer would rightly question why this level of cover was required.

Each insurer asks a question around this during the application process.

For example, ‘Including the sum assured applied for in this application, will the total level of cover you have in place exceed £1 million?’

If the answer is yes, then subsequent questions will usually be asked by the underwriters to establish what the cover is intended to provide for.

Non-disclosure

Non-disclosure is where a client through intent or ignorance, fails to disclose essential information to an insurance provider when arranging a new policy. By entering into an insurance contract, both parties have a duty, to be honest with each other.

If a client answers any questions incorrectly, then potentially this could be classed as non-disclosure and their policy could be void and result in non-payment of a claim.

Next steps

Whilst you are welcome to get a quote online, we would recommend you speak to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances and medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00

[fp-modal]

Jon’s moving story – being diagnosed with cancer

How much life insurance do I need?

The protection industry pays out over £5.7bn in claims in 2019

The protection industry pays out £6.2bn on 2020 claims

What questions will an adviser ask me?

Will my claim be paid?

Why you can trust Future Proof.

The benefits of an index-linked insurance policy

Take a look at our handy guides ‘What Cover is Right for me?’

Do you suffer from a medical condition and are concerned you can’t secure Life Insurance?  Please view our ‘Medical Guides’ for further information.

Whilst we will make every endeavour to help someone to arrange insurance, there is no guarantee of success.  All applications are subject to underwriting.

Links to third-party websites exist for information only. We accept no responsibility or liability for the information contained on any such sites.


The existence of a link to another website does not imply or express
endorsement of its provider, products or services by us or St. James’s Place.