How Many Claims Were Paid By Cirencester Friendly in 2020?

How Many Claims Were Paid By Cirencester Friendly in 2020?

Individual income protection provider Cirencester Friendly paid 94% of claims in 2020. This totalled £7.8 million in payouts to its Members.
In 2020, a total of 1,434 claim applications were made, 98.3% of which were eligible for consideration. This resulted in 1,255 claims being considered and 94% of these were paid.

The primary reasons for claims being rejected were:
• Inability to provide proof of earnings
• Inability to provide medical evidence
• No loss of earnings
• Not disclosing pre-existing conditions at the application stage

Most common reasons for income protection claim:


• Accidents and injuries (29.9%)
• Covid-19 (15.5%)

Meanwhile, other claims listed included: depression, cancer, heart, or circulatory complications as well as back, neck and shoulder problems.

Financial support

Paul Hudson, chief executive at Cirencester Friendly, commented: “The acid test for any income protection contract is will it pay out when the customer makes a claim? With an already proven track record in paying claims, I am delighted that 2020 was no different. We continued to support claimants in a variety of ways, including when they needed financial support.
2020 has been a remarkable and unprecedented year. We were able to continue operating without interruption and maintain great levels of service to our Members and supporters. A testament to the resilience, dedication and hard work by everyone at Cirencester Friendly”.

Source: Cover Magazine March 2021

For more claims information click here: Cirencester Friendly

If you are interested in arranging protection insurance it really can pay to take expert advice.

Next steps

Whilst you are welcome to get a quote online but we would recommend you talk to one of our advisers.

Any quote that your adviser provides you with will take into account your circumstances, your medical history, as well as your budget!

An online quote is just that – a quote – it isn’t a definite offer of cover. What really matters is the premium you are offered, after your application has been assessed.

Call Freephone 0800 644 4468 – Monday to Thursday from 09.00 to 19.00 and on Friday between 09.00 and 17.00.

Please feel free to read our Independent client reviews, or read about the team at Future Proof

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