About Canada Life

Canada Life is a UK-based subsidiary of the Great-West Lifeco group of companies, which has operations in Canada, the United States, Ireland and Germany. They have been operating in the UK since 1903. Canada Life has been awarded a 5 star rating by Defaqto for Life insurance.

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Additional benefits

Canada Life offer many support services to their protection clients:

  • Bereavement Counselling – 24/7 bereavement support – Individual Protection
  • PersonalCare – Counselling, advice and family support
  • Personal Nurse Service – Practical and emotional support
  • Probate Helpline – Professional advice from probate experts
  • Second Medical Opinion – Second opinions from leading consultants

More about Canada Life Support services

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Claims paid statistics

Claims statistics for Canada Life individual protection policies are unknown. However, 99% of group life insurance claims ( larger company schemes) were paid in 2019.

Useful contacts and numbers

Bereavement counselling or probate helpline: If you are a Life Insurance customer call 0800 069 8860. Please have your policy number to hand.

Bereavement counselling, probate helpline or personal care: If you are a Life plus Critical Illness customer call 0808 164 3078. Please have your policy number to hand.

Accessing Second Medical Opinion: Get in touch if you want an expert medical opinion on a diagnosis or treatment. Call 0345 606 0708 9am to 5pm, Monday to Friday

Make a Claim
Please call customer services on 0345 606 0708 or email customer.services@canadalife.co.uk